NHL GLOBAL SERIES – FINLAND 2024
We have compiled frequently asked questions about the NHL Global Series games on this page. If you can't find the answer to your question here, please contact Lippu.fi customer service directly for ticket-related matters, and Live Nation customer service for other inquiries.
Schedule
Schedule
Fri 1 Nov 2024
6:00 PM Doors open
8:00 PM Dallas Stars vs. Florida Panthers
(The game on Friday 1 November is a home game for the Dallas Stars)
Sat 2 Nov 2024
4:00 PM Doors open
6:00 PM Florida Panthers vs. Dallas Stars
(The game on Saturday 2 November is a home game for the Florida Panthers)
Map
Map
For directions and maps, please visit Nokia Arena's website.
Tickets and entry
Tickets and entry
Please ensure you purchase your tickets in advance only from the official ticketing partner (Lippu.fi) or through the official resale platform (fanSALE). Double-check the date on your ticket to ensure you arrive for the correct game.
All tickets will be scanned electronically, and each ticket only grants one-time access.
We recommend that children under 12 attend the event with a guardian. Please note that some VIP areas are for over-18s only.
A digital ticket called LIPPU.Pass will be in use for the games. You can access your purchased tickets exclusively through the Lippu.fi app on your smartphone. Detailed instructions and further information on digital LIPPU.Pass tickets can be found here.
We strongly advise downloading your ticket via the Lippu.fi mobile app before arriving at the arena, as mobile networks may become congested due to the large number of attendees. Should you have any questions regarding tickets or their delivery, please contact Lippu.fi customer service.
For detailed information on arrival and departure, please visit the Nokia Arena website.
Accessibility
Accessibility
Accessibility has been considered throughout Nokia Arena, ensuring ease of movement for those using mobility aids. The accessible entrance is located between the main doors A and B, at the corner of Sorinkatu and Sorinsilta, behind the tall tower blocks. All levels of the arena are accessible by lift.
There are 31 wheelchair spaces in the arena, located in premium-viewing areas in sections A1, A2, B1, and B2. Companion seats are available next to the wheelchair spaces.
Accessibility has also been considered at the food and drink stands, which are located close to the seating sections and at the fan restaurant in section B9.
Accessible taxi drop-off is available on Sorinkatu, where there are three free accessible parking spaces. Additional paid accessible parking is available in the Aimo Park Arena parking facilities.
For more information and the latest updates, please visit the Nokia Arena website.
Ticket help
Ticket help
The Ticket Help desk is located directly at the main entrance. Assistance is available for any ticketing issues, including digital ticket support.
VIP
VIP
If you have purchased a VIP pass, separate arrival instructions and schedules will have been sent to the email address used when buying the ticket.
Important information regarding bags
Important information regarding bags
Bags or backpacks larger than 10 cm x 15 cm x 5 cm are not allowed into the arena. There is no cloakroom inside the arena, so any items larger than this must be left at home or stored in the cloakroom at Sori Square (Sorin aukio).
Cloakroom
Cloakroom
A separate, paid cloakroom service (price 3,50 €) is available at Sori Square (Sorin aukio), located on Vuolteenkatu, 180 metres from Nokia Arena.
The cloakroom opens 1 hour before the doors to the arena open and closes 1 hour after the event ends.
Lost & found
Lost & found
For more information, please click here.
Merchandise
Merchandise
The merchandise sales point is located in the main lobby of Nokia Arena, just past the main entrance. You can see the full selection and prices on-site.
Services
Services
For more information, please click here.
Security checks
Security checks
Upon arrival at the arena, we will be conducting security checks, with extra care taken due to the nature of the event. Please allow sufficient time for entry. Note that prohibited items should be left at home.
Bags or backpacks larger than 10 cm x 15 cm x 5 cm are not allowed into the arena. There is no cloakroom inside the arena, so any items larger than this must be left at home or stored in the cloakroom at Sori Square (Sorin aukio).
Event safety
Event safety
We are committed to providing safe and responsible events for your full enjoyment. You can recognise security staff by their yellow or orange vests, or by their identification badges (‘Järjestyksenvalvoja’ in Finnish).
Please approach them if you encounter any issues. We ask that all attendees follow the instructions of the event organisers and staff. Anyone violating the guidelines will be removed from the event.
Prohibited items
Prohibited items
Prohibited items:
• Bags, containers, backpacks, or waist bags larger than 15 x 10 x 5 cm
• Dangerous or inappropriate weapons and objects, such as firearms, knives, blunt objects, tools, chains, and sharp belts
• Plastic, aluminium, or glass bottles, cans, and containers
• Air horns, whistles, or other noise-making devices
• Aerosols such as hairspray or other pressurised cans
• Liquids, alcohol, and illegal substances
• Fireworks, explosives, or flares
• Camping furniture, umbrellas, or strollers
• Photography and recording equipment such as SLR cameras, video cameras, selfie sticks, GoPro devices, audio recording devices, and portable speakers
• Portable electronic devices like tablets and other computers, radio phones, and similar equipment (excluding personal mobile phones)
• All drones and their controllers
• Laser pointers and other similar technology that could disrupt the game
• Balls, frisbees, or other throwable objects
• Food items (except for small, individually wrapped snacks)
• Bicycles, scooters, skateboards, e-mopeds, and other motorised or non-motorised vehicles (except for mobility aids)
• Pets and animals
• High-visibility vests or jackets, or other high-visibility clothing
• Posters, advertisements, and flyers, and their distribution within the arena
• Flags, banners, or signs that could obstruct views
• Dangerous or inappropriate behaviour in the audience
In addition to the above, the event organiser reserves the right to remove any item not listed that may be considered a risk or safety hazard at the event.